| N. |
Description |
Votation |
| 1 - |
My orders are delivered on or before their requested due date. |
|
| 2 - |
I receive complete and accurate required documentation (certifications, packing slip, etc.) with my orders. |
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| 3 - |
My orders consistently meet my company’s required quality standards. |
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| 4 - |
Any required rework has been performed to my satisfaction. If no rework has been required, please indicate by checking "N/A". |
|
| 5 - |
Processi Speciali’s prices are consistent with the value, quality and diversity of services provided. |
|
| 6 - |
My telephone calls are returned in a timely manner. This includes calls to Sales, Quality, Production and Laboratory. |
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| 7 - |
My contact at Processi Speciali is considerate and responsive to my concerns. |
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| 8 - |
My sales representative reacts and responds to my questions and problems in a timely manner that satisfies my needs. |
|
| 9 - |
Overall, I am satisfied with the quality of services provided by Processi Speciali. |
|
| 10 - |
Indicate which of the following certifications, if any, were factors in choosing to do business with Processi Speciali. |
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| |
What could Processi Speciali do to improve our service to you? Comments/Suggestions: |
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